Requesting Feedback on Problems That May Occur

Business Letter

Dear…

In today’s competitive market, it is paramount to provide exemplary customer service to our retailers. We’re committed to building and maintaining that relationship with you, our valued customer.

Your concerns are our concerns. In that regard, I would encourage you to kindly let me know of any difficulty you may experience with our __(example: service, billings, draw orders or signage)__. We will strive to correct any problem to your satisfaction. I am available to you personally and may be reached at __(phone #)__ or feel free to e-mail me at __(email address)__.

Best regards,