Call Center Services Introduction

Business Letter

Dear …

Would you like to be able to offer your customers the best in professional service while freeing up your own time to get on to other pressing things?

Then you’ll want to read on…

Let us tell you how we can do that for you. __(Name of company)__ offers an innovative solution that not only __(briefly describe what it will do for this customer)__ but also __(list another benefit to the customer – i.e. saves you money)__. We help you to manage your __(type of business operation(s)__ better and at the same time, we free up your valuable time to focus on other important issues in your organization.

__(name of company)__ has been offering __(type of services)__ services for over __(#)__ years to small firms and Fortune 500 companies alike. Customers such as __(list a couple of well known companies you do business with)__ are a great testimony to our services. With our state-of-the-art __(type of systems)__ systems and our innovative __(type of programs i.e. training)__ programs , no __(firm/company/practice/organization)__ is too big or too small to take advantage of our __(type of service)__.

We go to great lengths to ensure our clients receive first rate service with their __(type needs)__ needs. Some of the most popular services we offer include:

  1. List service #1 – (i.e. Customer Service) – _(here give an explanation of how this will benefit the client – i.e. – Each of our staff goes through an extensive training program to ensure that the __(type of service skills)__ skills they offer are professional and courteous. You can rest assured that your company will be professionally presented with each and every customer service call we receive on your behalf)_.
  2. List service #2 – (i.e. Order Intake) – _(here give an explanation of how this will benefit the client – i.e. - You will no longer loose a potential order because a caller is required to leave a message for an unavailable sales rep. to get back to them. We guarantee that all order intake calls are professionally answered within __(#)__ minutes)__.
  3. List service #3 – _(here give an explanation of how this will benefit the client)_.
  4. List service #4 – _(here give an explanation of how this will benefit the client)_.

__(Name of Company)__ has been very fortunate that our existing clients continue to refer new business to us. In fact, over the __(first/past)__ __(#)__ of years, word-of-mouth was the only type of advertising we used. That in itself, is a great testimonial to the quality of services we are now offering to you.

If you’d like to take advantage of our exceptional service, we invite you to contact us at __(phone#/email/fax#)__. We would welcome the opportunity to talk with you about your __(type needs)__ needs.

Sincerely,